出荷&返


Information about shipping conditions and return policy of mamorumori.
shipping
mamorumori offers world-wide shipping at the following rates:
Domestic (Netherlands)  €7,25
Europe zone 1 €13,-
Europe zone 2 €18,50
Other (worldwide) €24,30

Europe zone 1: Austria, Belgium, Germany, Denmark, France, Italy, Luxembourg, Spain, Sweden and United Kingdom.
Europe zone 2: Bulgary, Estonia, Finland, Hongary, Ireland, Croatia, Latvia, Lithuania, Poland, Portugal, Romania, Slovenia, Slovakia, Czech Republic Albania, Andorra, Bosnia and Herzegovina, Canary Islands, Cyprus, Faroe islands, Gibraltar, Greece, Greenland, Iceland, the Channel Islands, Kosovo, Liechtenstein, Macedonia, Malta, Moldavia, Montenegro, Norway, Ukraine, San Marino, Serbia, Switzerland, Turkey, Vatican City and Belarusin.

mamorumori uses the most convenient and cheapest way to deliver to your home. Unfortunately shipping outside of Europe is very expensive. mamorumori ships with PostNL.

Expect your parcel within 10 working days (weekends and holidays not included) from the shipping confirmation e-mail. Please consider that the parcel may be held into customs for a few days. Taxes and import duties may be charged when entering your country. 

 
  • Worldwide free shipping is available when spending over €50,-
  • All orders will be shipped within a few days from receiving the payment. If any delays are expected on our end, we will be sure to let you know by reaching out to you via e-mail.
  • All the products are shipped from the Netherlands.
  • If you believe your parcel is taking too long to arrive or fear it could be lost, please contact hello@mamorumori.com and we will look into it right away. 
returns
You can return items to mamorumori by post within 30 days (from the day you receive your shipping confirmation e-mail) and you will be refunded with the payment method you used to place the order.
Please specify your order number by writing it directly onto the parcel you ship your order back in. Also write RETURN somewhere on the outside of the package to avoid custom delays and extra charges.
If you decide to send back your order, please get in touch first (hello@mamorumori.com) so we can expect your item. 
refunds
If your item appears faulty upon delivery, or a mistake was made when fulfilling your order, please contact hello@mamorumori.com and include photos of the product, in order for us to prompt a partial or full refund.
If you simply changed your mind, you will only be charged the original shipping cost, but will be refunded the whole amount for the product you have purchased.

Language
English
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